This privacy policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.
The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us. The personal information we collect about you may include names, addresses, email addresses, phone numbers and social media contacts.
Personal Information is obtained in many ways including meetings, correspondence, by telephone and facsimile, by email, via our websites, from interactions with us online, from registering with us, from your website, from media and publications, from other publicly available sources, from quotations for supplying goods to us as a supplier, from surveys or questionnaires, from form submissions to us, from cookies and from third parties.
We collect your Personal Information for the primary purpose of business communication with you, purchasing goods from you, providing information to our clients, research and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
You do not have to provide us with your personal information. If you choose not to provide us with your personal information, we may not be able to make a business deal or interact with you. You may contact us in writing at any time to remove your Personal Information we collected.
Under certain circumstances, we may need to collect sensitive information about you. Sensitive Information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. If we collect your sensitive information, we will do so only with your consent, if it is necessary to prevent a serious and imminent threat to life or health, or as otherwise required or authorised by law, and we take appropriate measures to protect the security of this information.
Sensitive information will be used by us only:
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. However, we don’t guarantee website links or the policy of authorised third parties.
Your Personal Information may be disclosed in a number of circumstances including the following:
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in our database which will be kept by us for a minimum of 7 years.
You may access the Personal Information we hold about you to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. We will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information we may require identification from you before releasing the requested information.
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to maintain business relationship with you.
This Policy may change from time to time and is available here.
If you have any queries or complaints about our Privacy Policy please contact us at:
careOmatic
PO Box 927
St Marys NSW 1790
Australia.
Email: email@careomatic.au
Phone: (02) 722 911 55