When choosing a supplier, we consider offers that provide the best value for money. We also prioritise reliability and our existing relationship.

We can't tell you what we need to order in general. It depends on the market and demand. Sometimes it's just one carton, and sometimes it's much more.

We need a few units to perform different product tests before deciding on a new product to market, including product concept, features and functionality. We'll also need to know how you handle the packaging and shipping with carton boxes.

Our target price is the best lowest price a supplier can offer for the particular product. Otherwise, we're after a product within a price range below AUD 200.

We're sourcing household use and personal care items to make time-consuming chores easier. We focus on outfitting people with disabilities, seniors, and others who may want a convenient way to care for themselves and their daily needs.

You may use Postcode 2760, New South Wales, Australia, for shipping quotation purposes. We will advise the full shipping address each time you ship the orders.

We don't have a contract with any shipping agents at this time. But we may be able to organise one for you if you need it.

If you cannot ship to a residential address, you need to inform us in advance. We sometimes require small shipments to be delivered to a residential address. We also have warehouse and storage units in the commercial zone for larger loads.

We can pay by bank transfer (T/T) or credit card for orders below AUD 5,000 and by letters of credit (L/C) for orders above AUD 5,000. However, we can negotiate payment terms on each order. Please note that we may require a form of trade security.

Absolutely NOT! PayPal is an untrustworthy payment gateway in our experience, and they often withhold payments for no valid reason. Search in the news about "PayPal under fire for freezing money."

We can pay in any major currency but prefer US or Australian dollars for our business.

You don't have to sign up as a supplier on this website, but we believe that doing so will open up more opportunities for us to work closely together in the long-term.

We send supplier newsletters only when we have an update for our suppliers, on this website, or are sourcing new products.

We've created a sales quote submission form that includes questionaries about the information we need from you. This will help us assess quotes quickly rather than going back and forth for details. In addition, our database system allows us to save your quote and share it with our wholesalers and retailers.

You're limited to a specific file size when you attach documents in emails or instant messaging. Besides, we cannot verify the message is from you and that your attachments are safe. Uploading documents onto our system is the best for record-keeping and we can safely share your files with our team members. However, you can still send us files with email attachments if preferred.